Some products and services include coaching services, and other coaching services may be purchased directly. In any case, the exact coaching you receive depends on the package you purchased.
If you're unsure of the coaching you qualify for or how to receive it, the best thing to do is open a new support ticket and ask. We'll help you make sure you receive all the help and support that you are eligible for.
Regardless, we love helping Clients, so please just ask if you have any questions you feel would fall into the "coaching" category of help. If you ask questions that we can't answer because you're not in a coaching program for those types of questions, we'll let you know. But oftentimes, we're happy to answer just about any marketing or advertising question you may have.